Refund & Exchange Policy

EachDayKart® Refund & Exchange Policy: Ensuring a Seamless Shopping Experience

At EachDayKart®, we're committed to redefining your shopping journey by seamlessly bridging the gap between offline and online shopping. Our Refund & Exchange Policy aims to provide clarity and transparency to ensure your satisfaction:

1. Full Refund for Product Unavailability at Offline Store: Your Satisfaction is Our Priority

   • We, as your personal shopping assistants, take our role seriously.
   • If you entrust us with funds for a specific product from an offline store and it's unavailable, rest assured, we'll find a solution and refund within 2 working days.
   • Our commitment is to fulfill your order to the best of our ability, even if the chosen offline store falls short.

2. Product Damage During Transit: Responsibility and Costs

   • Our services encompass purchasing from offline stores and arranging shipping as per your preferences.
   • Any costs related to addressing product damage during transit are exclusively your responsibility.
   • It's important to note that we do not assume responsibility for expenses arising from damage.
   • We want to underline that our policy does not cover refunds, returns, or exchanges for products damaged during transit.

3. Ordered a Different Product: Understanding Responsibility and Actions

   • We want to clarify our stance when it comes to incorrect orders.
   • Orders made in error by the customer are not within our accountability.
   • Any financial consequences arising from incorrect orders are solely the customer's responsibility.
   • If you promptly report a wrong order, we will initiate a refund after acknowledging the error.
   • However, please be aware that we will not process refunds or exchanges if we have already procured the product based on your request.

Important Points to Remember:

• EachDayKart® strives to bridge the gap between offline and online shopping while catering to your unique preferences.
• Differing from platforms like Amazon or Flipkart, we do not facilitate Refunds, Returns, or Exchanges. Any costs associated with these actions are your responsibility.
• By engaging in a purchase on EachDayKart®, you explicitly agree to abide by these terms and conditions.
• Transparency is at the core of our values. We are dedicated to maintaining clear communication and understanding of our processes.
• Should you encounter unavailability or a wrong order situation, we urge you to promptly reach out to our customer support for efficient resolution.

Eprotection Plan: Ensuring Peace of Mind for Your Purchase

We understand that unexpected issues may arise with your purchases. To provide an added layer of protection and peace of mind, we offer an Eprotection Plan for your orders. This plan covers a range of scenarios, including product defects, damage, and other unforeseen circumstances. Please refer to our Eprotection Plan terms and conditions for more details on coverage, costs, and how to avail of this additional safeguard for your purchases.

At EachDayKart®, our primary goal is to provide you with a shopping experience that is tailored to your preferences, ensuring your utmost satisfaction.

Our representatives are available during business hours (Monday to Friday, from 0900 to 1400 hrs) and can be reached at support@eachdaykart.in.

We are committed to resolving any issues promptly and ensuring your satisfaction with each purchase made at Eachdaykart.in.