Communication Protocol

Subject: Important Notification Regarding Product Availability at EachDayKart.in

Dear Valued Customer,

We hope this message finds you well. We would like to inform you about our communication process regarding product availability at EachDayKart.in and the steps we take to provide alternative options when a product is unavailable.

Our commitment to serving you with the utmost transparency and efficiency is of utmost importance to us. In the unfortunate event that a product you have ordered is not available, our support team will immediately contact you through your registered email or WhatsApp number to notify you of the unavailability of the product you requested.

We understand that your time is valuable, so our support team will promptly provide you with alternative products, including available options in terms of color, size, and features. This allows you to choose an alternative that best suits your needs and preferences. We kindly request you to review the alternative options as soon as possible.

To ensure a seamless and efficient ordering process, we kindly ask that you reply to our support team's notification within 24 hours, indicating your acceptance of the suggested alternative product. If we do not receive a reply from you within this timeframe, our support team will proceed to confirm the order with the alternative product(s) on your behalf.

It is essential to note that due to the time-sensitive nature of the ordering process, once an order has been confirmed with an alternative product, it will be considered final. Consequently, we regret to inform you that no refunds or returns will be accepted for such orders, as the confirmation is based on the assumption of your acceptance in the absence of a response within the given timeframe.

We value your satisfaction as our esteemed customer, and we believe that our streamlined communication process and alternative options will help meet your requirements effectively. If you have any questions, concerns, or need further clarification, please do not hesitate to reach out to our support team. We are here to assist you and ensure a pleasant shopping experience at EachDayKart.in.

Thank you for your continued support and understanding.

Best regards,

Eachdaykart Global Pvt Ltd