At Eachdaykart, we prioritize your satisfaction above all else, and we are committed to delivering a shopping experience that is not only seamless but also fair and consistent. To ensure that you have a clear understanding of our return and exchange policy, we kindly ask you to carefully review the following guidelines:
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Seller Approval Required: We value the relationship between our customers and sellers. As such, returns or exchanges will only be accepted with the approval of the seller. If the seller does not agree to the return or exchange, Eachdaykart cannot process it. This ensures a fair and transparent process for all parties involved.
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Condition of the Product: To qualify for a return or exchange, the product must be in pristine condition, unused, and must include all original packaging and tags. This helps us maintain the quality of our products and ensure that you receive items in perfect condition.
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Timeframe for Returns: We understand that sometimes circumstances change. If you wish to initiate a return, please do so within 24 hours of receiving the product at your designated address. This timeframe allows us to efficiently process your request.
- Processing Timeline: Upon receiving a return or exchange request, Eachdaykart will take up to 24 hours to consult with the seller. If the seller agrees to the return or exchange, we will initiate the request promptly. We understand the importance of expediting this process to provide our customers with a swift resolution.
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eProtection Plan Requirement: We offer an eProtection plan through our website, which offers additional protection and support for your purchases. To request a return or exchange, it is mandatory to have an active eProtection plan. This ensures that you have the necessary support in place in case any issues arise with your product.
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Incorrect Orders: Please take extra care when placing your orders. Our return and exchange policy does not apply to orders that were placed in error by the customer. We encourage you to thoroughly review your order before confirming to avoid any inconvenience.
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Testing Purposes: Products ordered solely for testing or evaluation purposes are not eligible for returns or exchanges under this policy. This helps maintain the integrity of our return and exchange process.
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eProtection Plan Activation: If you do not have an active eProtection plan at the time of receiving your ordered product, it is essential to activate the plan before the product is delivered. Failure to do so means Eachdaykart cannot be held responsible for any subsequent returns or exchanges.
Please bear in mind that Eachdaykart retains the right to modify this policy at any time. We urge you to review this policy before making a purchase to ensure you are well-informed and in agreement with our terms and conditions regarding returns and exchanges.
For any questions or assistance related to the return or exchange process, our dedicated customer support team is available to assist you through the provided channels on our website.
Thank you for choosing Eachdaykart as your trusted online shopping destination. We eagerly anticipate the opportunity to serve you and ensure a delightful shopping experience with us. Your satisfaction is our utmost priority.