At EachDayKart, we strive to provide excellent customer support to all of our customers. Here are our guidelines for customer support within our community, if any customer not following these guidelines we will CANCEL the order or BLOCK those customers without buying on Eachdaykart Branded websites for whole life.
Please read carefully and follow below rules.
Be respectful: Our customer support team is here to help you, so please treat them with kindness, respect, and empathy. Avoid using derogatory or offensive language, harassing or bullying customer support representatives, or engaging in any behavior that could make them feel uncomfortable.
Provide necessary information: When contacting customer support, please provide all necessary information to help us better understand your issue or request. This may include your order number, product name, or any relevant screenshots or details.
Stay on topic: Please keep your customer support inquiries relevant to EachDayKart and our products. We may not be able to assist with issues related to third-party products or services.
Follow instructions: Our customer support team will provide instructions and guidance to help resolve your issue. Please follow their instructions carefully and provide any necessary information or feedback to help us resolve your issue quickly.
Be patient: We strive to respond to customer support inquiries as quickly as possible, but please be patient and allow our team sufficient time to review and respond to your inquiry.
Provide feedback: We welcome feedback from our customers and use it to improve our products and services. Please provide honest and constructive feedback to help us better serve you in the future.
- On Refund full amount: If a customer places an order for a product that is out of stock or no longer available, we will inform after one day to them of the situation and offer a full refund of the purchase price. We understand the importance of timely and transparent communication with our customers, and we will make every effort to provide accurate information regarding product availability.
- IKEA Refund Policy: "We don't offer refunds for IKEA products but offer exchanges for items of equal or lesser value."
- Eachdaykart Not responsible for wrong Address: "Please provide accurate and truthful information when placing orders, including your delivery address. If you encounter any issues with your delivery, please do not blame Eachdaykart service."
- False COD Orders and Legal Action: Placing false COD orders not only wastes our resources and causes inconvenience to our delivery partners, but it can also result in serious legal consequences. We will take all necessary steps to investigate and prosecute any fraudulent activity related to COD orders, including taking legal action through the High Court of Telangana.
We reserve the right to cancel orders: We reserve the right to cancel orders
- Identity Verification for Delivery: At Eachdaykart, we may require customers to submit an OTP or company seal to their government-issued ID card before delivery to verify their identity. This is to prevent fraud and ensure the safety and security of our customers and delivery personnel. We assure our customers that their personal information will be kept confidential and used only for this purpose.
If you have any questions or concerns regarding our community guidelines for customer support, please don't hesitate to contact our customer support team. Thank you for being a part of the EachDayKart community!